Mastering Medication Delivery Accuracy: Enhancing Patient Care and Pharmacy Efficiency
When it comes to specialty pharmacy, problems with dispensing are rare. However, shipping and medication delivery accuracy frequently pose issues that could harm both patients and businesses.
Pharmacies are accountable for 100% of outbound logistics, making it critical to find affordable ways to ensure they send shipments to the right place at the right time and the right patients receive them.
The Importance of Visibility
To maintain accreditation and profitability, pharmacies must report their distribution accuracy metrics. This process consumes valuable time for pharmacy staff and diverts them from patient care.
Implementing a pharmacy compliance dashboard, such as the one provided by VPL TrajectRx, provides pharmacists with actionable insights. These insights can be used to drive operational improvements, make informed budgeting decisions, and prepare for accreditation audits without investing hours or even days of work. Access to accurate, exportable, and transparent shipping metrics is available via an on-demand dashboard that presents easy-to-read visualizations of each pharmacy’s data.
Patient-Centered Workflows
Manual entry, distractions, disparate shipping systems, antiquated technology, and unreliable infrastructure create a high-risk environment in terms of medication safety. The risk is even higher when the package contains critical and high-dollar medications for vulnerable patient populations.
Pharmacists require a workflow that eliminates manual entry and the associated errors. VPL TrajectRx includes a new QuickShip workflow that minimizes clicks and reduces opportunities for error. Designed in accordance with ISMP medication safety practices, QuickShip safeguards the pharmacy against costly medication distribution errors and promotes operational efficiencies.
Preventing Package Rescues
Shipping can never achieve 100% accuracy, but when it involves shipping specialty medications, there is zero margin for error. Specialty patients have high expectations, and with patient satisfaction scores rising and a competitive landscape, ensuring a positive delivery experience should be a top priority for every specialty pharmacy.
By mitigating or eliminating reships, specialty pharmacies can increase their profit margins and secure more contracts. To ensure this, VPL has developed Proactive Shipping Intervention, a prescriptive monitoring solution that includes package rescue. Our tech-enabled system offers both professional services through our call system or self-service within the pharmacy.
With the long-term goal of eliminating the underlying cause of package rescue (treating the disease, not the symptom), we provide specialty pharmacies with peace of mind that packages will always reach their intended destination before time runs out.
Getting it Right: Saving Money and Lives
Reshipping medications due to delivery failures has both fiscal and human costs. Time-sensitive medications must arrive on time to ensure the long-term health of patients. By providing specialty pharmacies with tools to prevent shipping mishaps before they occur, VPL TrajectRx mitigates costly errors and saves money.
To learn more about how your pharmacy can improve medication delivery accuracy and proactively address issues, visit www.getvpl.com/pharmacy-solutions.
