Patient Engagement

Informed patients reduces questions

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The Challenge

Patients lose trust when shipments lack visibility. VPL keeps them informed in real time.

The Benefits

Proactive Notifications

Text and email notifications alert patients to delivery status

Reduce Inbound Calls

Minimize work for internal teams fielding questions from patients about shipment details

Delivery Confidence

Patient-level visibility into shipment status helps improve overall satisfaction

1M+ patients served

Millions of moments that matter

$300M

critical shipments and prescription value monitored and protected

75%

reduction in manual work

Pharmacy Logistics Made Simple

Stay audit-ready. Stay patient-first.

VPL automates shipping, compliance, and carrier management—so your team stays focused on patients, not packages. Always audit-ready. Always in control.

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No Missed Messages, No Missed Doses

Patient updates and engagement

Notify patients automatically to reduce call volume and increase delivery confidence.

Proven to strengthen confidence

With oncology meds, we ship within 24 hours. If a rare delay occurs, VPL handles it.

Anonymous

Pharmacy Director

VPL preps labels and proof of delivery, reducing stress and simplifying audits.

Tabatha

Director of Specialty & Ambulatory Pharmacy

VPL’s integration with Asembia-1, our patient management system, has made reporting much easier.

Kevin

Pharmacy Director

Insights that move care

See All Insights

Make the last mile the best mile

See how VPL helps pharmacies cut through the noise, anticipate risk, and keep every shipment on track—so pharmacists can focus on what matters most.

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