VPL Earns High Marks on Net Promoter Score

vpl net promoter score

VPL conducted NPS survey to determine customer satisfaction Net Promoter Score (NPS) is a highly regarded loyalty metric used by companies to collect the customer feedback they need to inform their business strategy. Many view it as a better indicator of customer loyalty than traditional customer satisfaction surveys. To calculate an NPS, customers are simply […]

VPL Shares Pioneering New Platforms in the August 2018 Issue of Healthcare Purchasing News

medical freight shipping

VPL discusses medical freight shipping strategies with Healthcare Purchasing News When Healthcare Purchasing News was planning to feature an article on medical freight shipping strategies, they contacted our VP of Business Development, Don Carroll, to give them his insights on the subject. Specifically, they wanted to know if freight and shipping issues should be aligned […]

VPL Discusses How Freight Technology Helps Reduce Healthcare Costs

healthcare freight

VPL chats with TechOhio about rapid growth and future plans Our Vice President of Business Development, Don Carroll, recently sat down with TechOhio to discuss VPL’s incredibly rapid growth in the healthcare freight market, the move into a newer (bigger) office space, and exciting plans for the future. In the interview, Carroll discusses VPL’s use […]

VPL Spent Three Full Days at the AHRMM Conference Talking to IDN Decision Makers

inbound freight program

VPL showcased our freight management software at the AHRMM Conference We just got back from the AHRMM Conference, where we spent three full days talking with IDN decision makers about the benefits of self-managing their inbound freight program with VPL Surpass™. But just because the conference is over doesn’t mean the conversation is ended; in […]